Service Request Form

This form allows California Longitudinal Pupil Achievement Data System (CALPADS) users to submit requests for assistance from the CALPADS service desk. Requests will be created in the service desk system, and a service desk agent will be in contact with you.

If you are reporting a problem, please check the Active and Fixed Known Issues web page first to see if the problem has already been reported. You can search the page using the Ctrl+f keys.

First Name *

Last Name *

Phone number *

Extension

Contact Email *

County *

LEA *

Entity Type *

Subject *

Description *

To ensure the best outcome to your request, make sure the description includes all applicable information, such as:

SSID or SEID
Job ID
Error Number
Report Number

SSID or SEID

CALPADS Job ID (If applicable)

Error Id

Report Number

File attachment

You may attach a file to this message as an attachment to support your support request.

Attach File

Allowed file types: .JPG, .DOC, .DOCX, .PNG, .TXT, .PDF

Disclaimer

Do not submit confidential and/or personally identifiable information in either the content of this form or attached file. This includes (but is not limited to) your login, password, or student level data.

The message and any attachment do not contain any personally identifiable data

Service Request Form

Data Guide

SSID Enrollment

Error List

CALPADS FAQ

Active and Fixed Known Issues

Valid Code Combos